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 Get Help

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 Who We Help

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“The relief of being able to unburden myself was like a big black cloud being lifted from my life”

 

Saffron offers specialist psychotherapy and wellbeing courses for women survivors of abuse and trauma, who are currently experiencing symptoms of trauma. We also offer therapeutic group activities.

We work with women who are experiencing trauma due to:

  • Childhood sexual abuse or exploitation

  • Adult sexual abuse and adult sexual exploitation

  • Domestic abuse and domestic violence in childhood or adulthood

  • Neglect

  • Torture and trafficking

  • Being a witness or victim of a crime or an accident

  • “County lines” or the exploitation of children and vulnerable people to aid illegal drugs distribution

 Therapy FAQ

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What does Saffron offer?

We offer free, specialist one-to-one psychotherapy and wellbeing courses for women in Sheffield who are survivors of abuse and trauma. We also offer therapeutic group activities.

Who can use our service and what does it cost?

Our service is available to women in Sheffield over the age of 16 who have experienced abuse and trauma such as:

  • Childhood sexual abuse and exploitation

  • Adult sexual abuse and adult sexual exploitation

  • Domestic abuse and domestic violence in childhood or adulthood

  • Neglect

  • Torture and trafficking

  • Being a witness or victim of a crime or an accident

  • “County lines” or the exploitation of children and vulnerable people to aid illegal drugs distribution

All of our services are free thanks to public donations and the funding we receive from charities like the Big Lottery Fund and funding from the local NHS. If you or someone you know is able to support our work, we always welcome donations – every penny really does help.

How can I register for therapy?

If you think that this is the right service for you, click here to find out about how to register for the service. If you would like a support worker or other person to make the first contact on your behalf they can contact us too; we would then get in touch directly with you to make sure that you want to access our service. There is a waiting list for therapy.

What is therapy like?

When you start therapy, you’ll meet one-to-one with one of our therapists in regular weekly sessions which last just under an hour. Therapy is safe space or where you can explore your thoughts, feelings and emotions. Your therapist will listen to you without judging you or trying to tell you what to do. Your therapist will support you to process your life experiences and work towards making positive changes and life choices about things that matter to you.

English is not my first language – can you help me?

We are currently able to offer online or telephone 1:1 therapy in both Urdu and Punjabi with a therapist who is fluent in both of those languages. We are also able to offer in-person 1:1 therapy in Farsi, Polish and Arabic with an English-speaking therapist and the support of a third-party translator who will join sessions via telephone. If you speak a language that we do not currently offer, please do still get in touch, and we will do our best to support you or signpost you to another service that we know will be able to help.

 Help in a Crisis

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If you or someone else needs urgent help or is at immediate risk of harm or injury, call 999 or visit the A&E department at the Northern General Hospital which is open 24 hours a day, every day of the year.

If you are in a situation where you are unable to speak, press 55 on the keypad to make the operator aware of this.

Mental Health Crisis Support

Sheffield Helpline

0808 801 0440 (available 24 hours a day, 7 days a week)

Single Point of Access (SPA) Helpline

0114 2263636 or 0800 1968281 (available 24 hours a day, 7 days a week)

0114 226 3797 If you work for an agency such as the police, ambulance service, local authority or other similar organisation and require urgent mental health support. (available 24 hours a day, 7 days a week)

The Samaritans

0114 276 7277 or 116 123

Shout for support in a crisis

Text Shout to 85258 (text support 24 hours a day, 7 days a week)

Non-emergency help

For non-emergency NHS medical help and advice, call 111

For non-emergency Police help and advice, call 101

Call Sheffield Flourish Mental Health Guide support line for signposting support, advice and queries. 0114 2737009 (Monday to Friday, 9am to 5pm) or visit Sheffield Mental Health Guide for information on all mental health services available during this time.

Non-emergency situations in working hours (Mon-Fri 9-5pm)

Are you currently under the care of one of the Community Mental Health Teams?

YES – contact the mental health professional assigned to your care. If they are not available ask to speak to the duty worker.

NO – contact your GP practice.

You can contact your out-of-hours GP service by phoning the number you would usually use to contact your GP. Someone will be able to advise you over the phone, or arrange an urgent appointment or home visit.